After looking around to find decent semi custom cabinets at a fair price we decided to order through Home Decorators Collection. They promised 7-10 day delivery which I thought was too good to be true but definitely played a part in our decision. On day 7 I called to make sure it shipped or was shipping soon and was told it would be delayed. This wasn’t going to work so Spoke to and received Excellent Customer Service provided by Chavel who expedited the order and provided a smooth process to get things out the door almost the next day!!! The design team was helpful and answered every question I had.

great service

Appreciated Chavel working with us to correct a couple of items.

I am very pleased with the help I received from my online personal designer, Jonathan. I am very happy with the design. Jonathan was helpful and professional. He delivered my kitchen design and 1 revision exactly when he said he would and has been helpful with my questions over telephone. I have received a sample door and am pleased with it. I'm preparing to order the cabinets, so my kitchen is not yet complete. The pricing is great as well. Thank you to Home Decorators and their Team!

Gloria was a huge help today in making sure I got everything I needed. This was my second call to her and she made sure I got the correct item. When the cabinet arrived, there were some obvious blemishes on the drawer face of the cabinet, she sent out a replacement super quick and with no hassle.

Customer service picked up phone promptly, which is a rareity these days. Lead times were the best for all vendors. yay!

From TONY HERNANDEZ, K.B.D. I was required to contact Customer Service to provide information about the right customer's delivery address. Customer Service agent called KAYLEE was really polite, professional and problem solver.

The cabinets are very nice for the price point. Was able to get the features I wanted and the style and look I wanted. There was an issue with mishandling by the freight company, but the customer service was excellent (thank you Enga). The freight company has been replaced and while it was not a perfect experience, it was handled very well by their customer service team. A huge shout out to them for their 1) very short wait time, 2) clear and concise resolution, and 3) consistent, timely, and continual communication through the process. Very rare to encounter that level of customer service these days!

The service was wonderful. Thank you.

Called in early this morning about a kitchen cabinet problem and I got a very nice and quick response to my issue. Thanks very much for the response and well conducted costumer service.

Chavel gave me great custumer service

Margarita was very helpful. She answered my questions and sent out a sample door.

Great cabinets for my new Hobby Room. Love the self closing drawers AND doors!

New construction, nice simple white cabinets for our laundry room.

customer service very good

Taylor answered all my questions with kindness! She was great and I hope to work with her again!

Margarita was a pleasure to work with and answered all of my questions.

Chavel & Margie were very helpful & informative & took the time to research & get me the information I needed for the customer.

Had an issue with some damage to one of the doors on my shipment Chavel did a great job handling the question and correcting my issue. Very efficient and pleasant to work with! Thank you!

Enga was very helpful and easy to talk to. She took care of all my questions within seconds. Definitely a great customer service agent!

I love my beautiful cabinets! We put these in a remodel project and they look fabulous. The cabinets showed up in great condition. The only trouble I had was with some accessories and it was a breeze working with Home Decorators (Chavel and Gloria) getting it resolved. These are just as amazing as the fully custom ones we had built (payed way too much for) in our own home. I would use these again!!

I was very happy with my overall experience. Their customer service was very helpful with my order even though I had issues along the way.

We installed the cabinets our self with no problems. we had to replace a couple of doors and draws from shipping . The customer service team (Tina) was extra helpful in getting us replacements. We like the product itself because it is all wood not particle board. All soft close hinges and easy adjustments. I highly recommend Home Decorators Collection. P.S. prices are the best. Thank you HDC.

Margarita was amazing help to me and my customer and went over and beyond to help me.

Great service! Missing trim shipped in just a few days!! I will use you for cabinets in the future. Thank you!!

I am currently waiting on my new cabinets to be delivered. Great experience working with Home Decorators Collection so far. The design assistance and customer service has been excellent.

Enga was my customer service representative and was wonderful. We had damage from delivery and she took care of replacement and explained the process of disposing of the damaged cabinets. The process of reordering was easy. She was concerned and sympathetic . I appreciated all her help.

Great cabinets! As a General Contractor, we have ordered these cabinets for several projects and we have always been very happy with the quality of these cabinets. We really appreciate that Home Decorators has always been quick to resolve any problems that have come up. We will continue to order these cabinets for all our projects!

We haven't received our vanity cabinet but I called your support line and received great assistance.

We couldn't be happier with our new kitchen, it's transformed our home. Schedule, shipping and packing quality were excellent and we had no issues with damage or workmanship. Made for a straight forward project. Stay tuned, the bathrooms are next. Keep up the great work.

I used a combination of the Newport Pacific White and the Franklin Manganite cabinetry in the kitchen of a newly constructed home. The kitchen turned out perfectly and is stunning! I would use Home Decorators Collection and their design assistance service again.

I remodeled a mid century modern home. We gutted the kitchen and had a completely blank slate. I worked Jonathan at the Design Center. He helped get all the dimensions perfect and made suggestions for the cabinets that really worked using the kitchen in real life. I love how it turned out. My kitchen is gorgeous and really functional. Thanks for a great experience.

I have been working with Brooke on my new kitchen for the past few weeks. Brooke has been very helpful, knowledgeable and patient with all my inquiries and changes. She has been a great pleasure working with and has eased a great deal of stress that comes with remodeling. I would most definitely recommend Brooke!

I haven't received my cabinets yet, but would like to give a five star rating to my design specialist, Brooke. She was knowledgeable and quickly responsive to my questions. Brooke gave me suggestions and advice when asked. She was also prompt in sending paperwork. I am confident that my kitchen layout will serve my family better because of her expertise. I hope your company recognizes your valuable employees. She made the difference for me in the decision to purchase from Home Decorators.

Jessica did great job and I am very happy when she cares so much not only for the perfect product but she cares how I feel. Thanks for everything Jessica.

Jonathan was a great help. He suggested crown molding and lowering the cabinets somewhat so it worked. He reminded me of the cabinet door clearance needed with the full overlay. The staff was ecstatic and essentially were now spoiled.

The cabinets are great for re doing our townhouse to update for re-sale much better than plain stock constructed very well. What I would like to comment the most is the young man that helped us get everything right even over and over phones calls and having to redesign and change things to make everything work and looked great at the same time. His name is Eric he was amazing to work with and was so patience and helpful , kind etc. on every phone call and we had many calls.. I highly recommend him in help with any of your kitchen designs. To his supervisor I want to say something should be done for him , he is a very valued employee and was wonderfully pleasant to work with. More companies need people like this!! Thank you so much Eric!